Refund & Cancellation Policy

CoffeeCanz offers multiple membership plans. This policy explains your cancellation and refund rights for each. We are committed to fair, transparent billing practices.

Unlimited Annual Membership: You are eligible for a full refund within 7 days of purchase, provided you have not redeemed any deals during that period. After 7 days, or after redeeming a deal, no refunds will be issued for the current membership year.

Warehouse Vault Access: Due to the immediate nature of digital access, Vault purchases are non-refundable once access has been activated.

Corporate & Enterprise Plans: Refund terms for corporate and enterprise subscriptions are governed by the individual agreement signed at enrollment.

You may cancel your membership at any time through your account settings:

1. Log in to your CoffeeCanz account
2. Navigate to My Account → Subscription
3. Select Cancel Membership
4. Follow the on-screen confirmation steps

Cancellation takes effect at the end of your current billing period. You retain full access until that date.

Alternatively, email billing@coffeecanz.com to request cancellation.

Annual memberships automatically renew each year at the current membership price unless cancelled before the renewal date. You will receive a reminder email at least 7 days before renewal. By purchasing an annual membership, you authorize CoffeeCanz to charge your payment method on the renewal date.

Your membership begins on the date of purchase. Annual memberships renew on the same calendar date each year. You will receive a receipt by email for every charge.

If you believe you were charged in error, contact us within 30 days at billing@coffeecanz.com. We will investigate and respond within 5 business days.

CoffeeCanz reserves the right to modify this policy. Changes will be communicated via email and posted on our website with at least 30 days' notice for material changes.

For billing inquiries: billing@coffeecanz.com
CoffeeCanz — A DivaddLimited Company