Accessibility Statement
CoffeeCanz is committed to making our platform accessible to all users, including those with disabilities.
Last updated: June 2026
1. Our Commitment
CoffeeCanz, a DivaddLimited Company, is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone and apply relevant accessibility standards.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).
2. Accessibility Features
CoffeeCanz is designed with the following accessibility considerations:
- Keyboard navigation — Key features can be accessed using keyboard-only navigation
- Screen reader support — Semantic HTML and ARIA labels are used throughout the platform
- Color contrast — Text and interactive elements are designed to meet minimum contrast ratios
- Resizable text — Content is readable at up to 200% zoom without loss of functionality
- Descriptive link text — Links describe their destination or function
- Alternative text — Images include descriptive alt text
- Focus indicators — Visible focus indicators for all interactive elements
- Mobile accessibility — Platform is designed for touch and assistive technology on mobile devices
3. Known Limitations
While we strive to achieve WCAG 2.1 AA compliance, some areas of our platform may not yet fully meet these standards. These may include:
- Some third-party content or embedded tools may have their own accessibility limitations
- Complex deal maps or interactive filters may require additional keyboard support
- QR code redemption features rely on visual display (alternatives available — see below)
We are actively working to address known issues and welcome feedback to help us improve.
4. Alternative Redemption Methods
For users who cannot use QR code-based deal redemption, CoffeeCanz also provides text-based redemption codes that can be communicated verbally to merchant staff. Please contact our support team if you require accommodation.
5. Technical Specifications
CoffeeCanz relies on the following technologies for conformance with WCAG 2.1:
- HTML5
- CSS3 / Tailwind CSS
- JavaScript / React
- WAI-ARIA attributes
Our platform has been tested with modern screen readers (including NVDA, JAWS, and VoiceOver) and standard browsers (Chrome, Firefox, Safari, Edge).
6. How to Request Assistance
If you encounter accessibility barriers or need assistance using any part of the CoffeeCanz platform, please contact us:
- Email: accessibility@coffeecanz.com
- Subject line: "Accessibility Request"
- Response time: We aim to respond within 3 business days
When contacting us, please describe the issue, the page or feature you are trying to access, and your assistive technology if applicable. We will work with you to provide the information or complete the transaction through an accessible alternative.
7. Formal Accessibility Complaints
If you are not satisfied with our response to an accessibility complaint, you may contact the appropriate accessibility authority in your jurisdiction. In the United States, this may include the U.S. Department of Justice (DOJ) under the Americans with Disabilities Act (ADA).
8. Ongoing Efforts
CoffeeCanz conducts periodic accessibility reviews and welcomes community feedback to help us improve. We are committed to ongoing training and awareness for our development team on accessibility best practices.
9. Contact Information
accessibility@coffeecanz.com
CoffeeCanz — A DivaddLimited Company